Overview
What is Customerly?
Customerly is an AI-powered customer support platform for SaaS teams. Its AI assistant Aura handles 71% of support volume automatically, while providing live chat, help desk, knowledge base, and automation. For GTM teams, it helps maintain customer satisfaction and reduce churn with intelligent, always-on support.
Features
Key Features
AI assistant (Aura) handling 71% of support volume
Live chat with AI-powered responses
Help desk and ticketing system
Knowledge base builder
AI Missions for automated task handling
Smart escalation to human agents
Customer feedback surveys
Email marketing automation
In-app messaging
Team inbox and collaboration
Integrations
Works With
W
WordPress
G
Google AnalyticsPricing
Pricing
Free
Starting price
Free tier
Free trial
Free
Contact
- Live chat
- Basic help desk
Startup
$9/mo
- AI assistant
- Knowledge base
- Ticketing
Pro
$29/mo
- AI Missions
- Automation
- Advanced analytics
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FAQ
Frequently Asked Questions
What is Customerly?+
Customerly is an AI-powered customer support suite that combines live chat, help desk, knowledge base, and AI automation to help SaaS teams resolve customer requests 10x faster.
What is Aura in Customerly?+
Aura is Customerly's AI assistant that handles support tickets automatically, escalates complex issues to humans, and can execute tasks like processing refunds through AI Missions.
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